Privacy Policy

An important notice from TIAA-CREF Tuition Financing, Inc. about its Privacy Policy

Please read this notice carefully. It gives you important information about how TIAA-CREF Tuition Financing, Inc. handles your non-public personal information in connection with the Minnesota College Savings Plan. It applies to all past, present and future account owners in the Plan.

Information TFI May Collect

TIAA-CREF Tuition Financing, Inc., on behalf of the Plan, may collect personal information about you from various sources below. We may obtain personal information (which may include your Social Security Number) in any of the following manners:

  • you provide it on the Plan enrollment application;
  • you provide it on other Plan forms;
  • you provide it on the Plan website;
  • you provide it during consultations;
  • you provide it to complete your requested transactions.

How Your Information Is Used

TIAA-CREF Tuition Financing, Inc. does not disclose your personal information to anyone for marketing purposes. TFI discloses your personal information only to those service providers, affiliated and non-affiliated, who need the information to respond to your inquiries and/or to service and maintain your account. In addition, TFI may be required to disclose your personal information to government agencies and other regulatory bodies (for example, for tax reporting purposes or to report suspicious transactions). The affiliated and non-affiliated service providers who receive your personal information may use it to:

  • process your Plan transactions;
  • provide you with Plan materials;
  • mail you Plan account statements; and
  • enhance your Plan benefits.

Service providers provide services at TIAA-CREF’s direction and include fulfillment companies, printing and mailing facilities. Under their agreements with TIAA-CREF Tuition Financing, Inc., service providers are required to keep your personal information confidential and to use it only for providing the contractually required services.

Security of Your Information

TIAA-CREF Tuition Financing, Inc. protects the personal information you provide against unauthorized access, disclosure, alteration, destruction, loss or misuse. Your personal information is protected by physical, electronic and procedural safeguards in accordance with federal and state standards. These safeguards include appropriate procedures for access and use of electronic data, provisions for the secure transmission of sensitive personal information on the Plan’s website, and telephone system authentication procedures.

Changes in Our Privacy Policy

TIAA-CREF Tuition Financing, Inc. periodically reviews this Privacy Policy and its related practices and procedures. You will be notified of any material amendments to this Privacy Policy.

Notice about Online Privacy

The personal information you provide through the Plan website is handled in the same way as the personal information you provide by any other means, as described above. This section of the notice gives you additional information about the way in which personal information obtained online is handled.

Online Enrollment, Account Access, and Online Transactions

When you visit the Plan website, you can go to pages open to the general public or log onto protected pages to enroll in the Plan, access information about your account, or conduct certain transactions on your account. Once you have opened an account in the Plan, access to the secure pages of the Plan website is permitted only after you have created a user ID and password by supplying your Social Security Number (or Taxpayer Identification Number) and account number. The user ID and password must be supplied each time you want to access your account information online. This information serves to verify your identity.

When you enter personal data into the Plan website (including your Social Security Number or federal Taxpayer Identification Number and your password) to enroll or access your account online, you will log into secure pages where we use Secure Sockets Layer encryption protocol for protecting information.

To use this section of the Plan website you need a browser supporting encryption and dynamic web page construction.

If you provide personal information to conduct transactions on the Plan website, a record of the transactions you performed while on the site is retained by the Plan.

Other Personal Information Provided by You on the Plan Website

If you decide not to enroll online and you want to request Plan materials to be mailed to you, or you want to subscribe to the Plan e-newsletter, you can click on another section of the Plan website (i.e., the Request Enrollment Kit page of the Open an Account Today section) to provide your name, mailing address and e-mail address, respectively. The personal information you provide on that page of the site will be stored and used to market the Plan more effectively. Although that page of the Plan website does not use Secure Sockets Layer encryption protocol, your information will be safeguarded in accordance with federal and state privacy laws and industry norms.

The Minnesota College Savings Plan Cares about Your Privacy

We use cookies on the Plan website to measure marketing results for the Plan. This process renders all visitors to the Plan website anonymous and will not personally identify you.

Obtaining Additional Information

Contact the Minnesota College Savings Plan toll-free at 1-877-338-4646.

© 2013 TIAA-CREF Tuition Financing, Inc.

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